Can You Handle Difficult Conversations?

Could you confidently communicate with a colleague or team member about their:

poor performance?
persistent absence?
personal hygiene?

And what if they revealed they were struggling with their mental health, the menopause or even that they were having suicidal thoughts?

What if they didn’t say it, but you suspected they were?

Can You Handle It Now?

If you or others in your organisation are part of the 78% of managers who would rather do anything than have a conversation like that, then help is here.

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Latest Podcast Episode:

WARNING:

This is a ‘sandals and candles’ free zone, with no box-ticking exercises in sight.

If you think that Wellness-Wednesday and Free-Fruit-Friday are enough, it’s time to swipe left.

Virtual Training Solutions

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Lunch and Learn - 45 mins

Great for introductory learning. We can cover an overview of the Significant Conversations using our Ten Steps framework, or even dive into key principles of one of the core areas around Mental Health, Menopause Awareness or Suicide Ideation.

Ideal for a workforce that might need ‘warming up’ to the idea of having difficult conversations.

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To The Point - 90 mins

Great for focussed learning. Provides a deep dive into a core area that you may have identified (we can help), without all the peripheral typical training fluff.

Ideal for a workforce that is asking for training, but presents difficulties with finding a convenient opportunity.

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Skills Builder - 3.5 hours

Great for bringing together a cohort who need to develop their skills to the same level and consistency. Works at any level from first-time manager to new tricks for old dogs.

Ideal for a workforce that needs a little more time to focus, develop and create strategies and plans for immediate implementation.

“She easily engaged the audience with her natural personable style.”

“Thanks Andrea for your expertise, patience and ability to bring the best out of people.”

“Highly recommended if you are looking for true facilitated learning.”

“Gave much needed confidence in having conversations with those we engage with.”

“She received exceptional feedback for both content and style.”

Alternative Training Solutions

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Self-directed Learning

Our response to increasing demands from our clients for solutions that employees can dial into wherever in the world they might be, without wasting time, money or resources on travelling to a central location for a beige buffet lunch and a late commute home.

Delivered in bursts as short as 5 minute audio clips, drip-fed over days or weeks, through to full-length online study modules, we have a solution to fit your needs.

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Blended Programmes

Combining the best of online and live training (virtual or in-person), these programmes deliver specific topic-based training together with highly interactive and participative workshops. We can include workbooks and reflection journals, along with 1-to-1 coaching opportunities too.

Some of our programmes also lead to recognised qualifications for participants.

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Bespoke Delivery

We know that your organisation can face specific challenges when it comes to providing training that is relevant, timely and consistent. While we can easily tailor our existing programmes to suit, we recognise that sometimes you’ll need something created that caters for your particular organisational needs.

With almost 30 years’ of experience in training delivery, your bespoke training solution is in very safe hands.

So What? What Makes Me So Special?

Lots of people talk about Mental Health.

Many people talk about Menopause (and almost all of it is exclusively directed at women).

Some people talk about Suicide Ideation and Prevention.

Only one person is qualified to talk about ALL THREE with clarity, honesty, authenticity …

along with a healthy dose of humour, sarcasm and possibly* the occasional swear word!

*it’s highly likely that ‘possibly’ actually means ‘definitely’

Hello! I’m Andrea Newton and I’m on a mission to ban the bland when it comes to talking about traditionally taboo subjects.

I’m qualified to tutor and train in Mental Health, Menopause and Suicide Prevention and I am an expert at helping managers and leaders learn how to have confident conversations about a range of subjects from poor performance to life-saving interventions and everything in between.

I don’t believe in the ‘sandals and candles’ approach. When it comes to understanding how to tackle subjects generally considered ‘difficult’, I will give you pragmatic, practical and above all effective training solutions.

I am proud to have helped people from all walks of life become so much more confident in bringing up subjects they would have previously avoided. I have several examples of how my training has given someone the confidence to make an intervention in a potential suicide situation.

My passion comes from getting way-too-close to the edge myself – you can find out more about my story here.